We're committed to your safety 

At McKissock, the safety of our students, instructors, and employees is our top priority.  In order to minimize any risk and bring you the best and safest class experience during this time, we have moved our live classes to a live streaming broadcast format via the Zoom video conferencing tool.

 

Live streaming broadcast requirements

To attend a live streaming broadcast, first ensure you have access to:

  • A computer with a webcam, audio, and a microphone so you and the instructor can see each other and interact.
  • Reliable internet access capable of video conferencing.
  • Photo identification, which will be shared via video and collected by our staff before the course begins, to verify student attendance. (Attendance will also be taken each hour - 100% attendance for the duration of the class is required to earn Continuing Education credit for each class.)

In addition to the instructor, each of the classes will be moderated by a member of our team.  They will email you shortly before your class starts.

 

Pre-class checklist

Prior to joining your upcoming live streaming broadcast course, we ask that you complete the following pre-class checklist items to achieve the best classroom experience:

 

1. Zoom webinar pre-class preparation

This helpful video below will explain more about how to use Zoom for Live Streaming Broadcasts:

McKissock Learning Using Zoom for Live Streaming Broadcast

 

(If you're unable to play the embedded video above, try clicking here instead.)

Additional Zoom training sessions are available here.

Quick Start & Tips: At the end of this page, please find Zoom quick tips with screenshots. 

 

2. For USPAP classes, make sure that you have the 2020-2021 USPAP publication on hand. (We email you a PDF copy.)


3. Test your webcam (you may need to update computer settings, etc.) as you’ll be required to use your webcam during the entire course.

It is a state requirement that you have the camera on during the entire class.  Please note that 100% attendance for the duration of the class is required to earn Continuing Education (CE) credit for each class.


4. Have a photo ID available to present via webcam to confirm your identity at the beginning of each class.

This is also a state requirement.


5. Plan on joining your class 30 minutes early for USPAP (or 15 minutes early for other classes) to ensure a successful log in to the live streaming broadcast.

 

If you have any questions or need assistance prior to class, please reach out to McKissock Learning by e-mail at appraisaladvisor@mckissock.com.

If you have questions during class, please email your moderator (they will email you shortly before class begins).

 

Frequently asked questions

Here are a few of our frequently asked questions regarding live streaming broadcast:

  • How do I know if I have a Webcam? - Many laptops have webcams built in to the device. Open your Start menu and click “Devices and Printers.” Navigate to your webcam and right-click on it. Select “Properties” to review the status of your hardware. Windows will tell you that the device is working properly, and you may begin to use your webcam for video conferencing, video blogging, and more.
  • What if I have licenses in more than one state? Will I receive credit for all states I hold a license if I take a class in the live streaming broadcast format? - McKissock can only issue credit for states who recognize/allow this delivery method. Currently only select states have approved classes in this format - see details here. We recommend that you take the online course for credit in those other states.
  • Do I have to download the Zoom app? - A student does not have to download the app to join a Zoom meeting. Instead, the student can choose to join the meeting through their web browser (Chrome, Safari, MS Edge, etc.). Here's are instructions from Zoom on how to join a meeting, including via web browser.
  • Is the Zoom meeting secure? - Our zoom meetings are now password protected. An additional layer of security was added which requires a password to attend our classes. The password is embedded in the link you are sent to attend the class.

 

For more questions and answers, visit the COVID-19 Update page or our general FAQs page.

 

Zoom quick start & tips

Join the Zoom meeting by clicking on the URL provided in your email, which is specific to the virtual class that you are joining. Our zoom meetings are now password protected. An additional layer of security was added which requires a password to attend our classes. The password is embedded in the link you are sent to attend the class.

 

If this is the first time that you are using Zoom, you may be prompted to download and run Zoom when you click a join link:

Zoom - Launching

 

Note: A student does not have to download the app to join a Zoom meeting. Instead, the student can join the meeting through their web browser (Chrome, Safari, MS Edge, etc.). Here's are instructions from Zoom on how to join a meeting, including via web browser.

 

To test your video while in a meeting, click the arrow next to Start Video / Stop Video:

Zoom - Test Video

 

Select Video Settings:

Zoom - Video Settings

Zoom will display your camera's video and settings.

 

To test audio before joining a meeting (if you haven't enabled the setting to automatically join by computer audio), click Test speaker and microphone after taking the initial steps to join a meeting:

Zoom - Test Speaker & Microphone

 

Once in the meeting, the attendee controls appear at the bottom of your screen.

Mute / Unmute: Click to mute and unmute your microphone.

Additional Audio Controls are found by clicking the ^ arrow next to Mute / Unmute, which allows you to change the microphone and speaker that Zoom is currently using on your computer.

Zoom - Audio Controls

 

Start Video / Stop Video: Click to turn your camera on or off - reminder, it is a state requirement that you have the camera on during the entire class.  Please note that 100% attendance for the duration of the class is required to earn Continuing Education (CE) credit for each class.

Additional Video Controls are found by clicking the ^ arrow next to Start Video / Stop Video: Change cameras if you have multiple cameras.

Zoom - Video Controls

 

To access the chat from a desktop device, click Chat in the meeting controls:

Zoom - Chat Controls

 

This will open the chat on the right.  You can type a message into the chat box or click on the drop down next to To: if you want to send a message to a specific person:

Zoom - Chat Box

 

Additional Zoom training sessions are available here.

If you have any questions or need assistance prior to class, please reach out to McKissock Learning by e-mail at appraisaladvisor@mckissock.com.

If you have questions during class, please email your moderator (they will email you shortly before class begins).